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Canadian Lender Contact Information

March 27, 2020

We recognize that some people may be experiencing financial hardship and we are here for you to work through these difficult times. Some borrowers may have options available to them for mortgage payment support. To proactively ward off damage note that there is federal level support for this matter and please know that you can stop and/or defer payments if you reach out to lenders directly.

 

In order to make this easier – here is the list of some of the biggest lenders in Canada and their contact details:

 

Major Lender Customer Service Numbers:

 

B2B (Laurentian Bank) 1-800-263-8349

 

BMO 1-877-895-3278

 

CIBC 1-800-465-2422

 

CMLS 1-888-995-2657

 

Equitable Bank 1-888-334-3313

 

First National 1-866-557-5509

 

Home Trust 1-855-270-3630

 

HSBC 1-888-310-4722

 

Manulife 1-877-765-2265

 

MCAP 1-800-265-2624

 

Merix 1-877-637-4911 option 4

 

RBC 1-866-809-5800

 

RFA 1-877-416-7873

 

RMG 1-866-809-5800

 

Scotia 1-800-472-6842

 

TD 1-866-222-3456

 

 

To defer payments, you must call lenders directly and we strongly suggest you record and/or get an email confirming the details of your call during this chaotic time. Lenders have dedicated teams in place that have access to the right tools and information to find compassionate solutions for clients on a case by case basis.

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